DressLink Reviews

2.2

/5.0

45 customer reviews

5

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2

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29

36 %

reviewers recommend

DressLink

DressLink, known for its clothing, accessories, and shoes, is rated 2.2 out of 5. The rating reflects how young women and fashion enthusiasts view their experience with DressLink. Reviews of DressLink are verified before publication.

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45 Reviews on DressLink

by Carole816

Jan 27, 2022

They will not give me a refund

I ordered UGG boots for a Christmas present. From Dress Inn. I was sent one size 6 and one size 3 boot! They agreed to give me a refund and sent me a returns label. I posted the item back on the 30th December 2021. It was received by them on the 4th January 2022. I have a Royal Mail Tracked Delivery to prove this. I have asked for my refund numberous times, and I get the same answer every time " We have not received you parcel'. I paid £129 for the boots. I want my money back, but cannot get anyone to answer me. Just ' We have not received your parcel'.
Im at my wits end.

by Martin P.

Jun 23, 2020

Fake site

Fake site, fraudulent services, customer service is the worst, no traceability, if you want to burn your money then this site is the best one... this is my third review for dressinn... my order never came it's been almost 3 months now, they sent me a form asking me to fill in so that they will either expedite or make a refund but till to this date nothing happend. Some one needs to address the issue. The below is my tracking and order no. Listed for reference.

RU704686172NL
16407775

by Zoe D57

May 16, 2020

Do not order from Excellentdresslink

Do not order from Excellentdresslink
They have never sent my pre paid dresses to me!
I never will buy from another foreign company again....f#@! Super disappointed and forever tarnished!
Leslie Jones

by Arnold Butler

Oct 24, 2019

DON'T SUPPORT INTERNATIONAL BUSINESSES. YOU WON'T GET WHAT YOU WANT AND IT WILL BE HELL FOR REFUND

I purchase clothing online did not get anything back, even though their site looked professional. The business is a scam to get rich off American money. Only purchase from America, no more international orders. I did not get my orders and could not get refunded. They have a bogus set up system where you can't call no one and your emails get directed back to you. Tracking numbers are bogus. The logistic business bogus, too. Only trust in American made and bought items, never opt for something better than from America. At least, you have a fighting chance when something goes wrong.

by Amanda H879

Jul 30, 2019

PLEASE BE AWARE

PLEASE BE AWARE, THIS COMPANY ARE SCAMMERS! They will take your money but never send your items, please shop somewhere with a guarantee. They took £1000 of my savings and refused to refund me when i reported that the stock didnt arrive, PLEASE Dont allow them to scam you like they did me.

by Bryan Soto

Jul 22, 2019

Can someone please help me with a…

Can someone please help me with a contact number for dressinn I placed an order for a golf shirt 2 months ago and my order has still not arrived...I tried tracking the order and without any luck....please please please someone help me😔🙁

by Florence224

Apr 26, 2019

Awful customer service

Dress itself wasn't too bad. However it took over 3 weeks to arrive (no longer needed as the event it was for had passed) and when I returned the dress they claimed not to have received it and after numerous emails back and forth over 2 months it never got resolved. I lost the money I spent on the dress and the cost of postage to return it!

by Valerie F.

Apr 26, 2019

Terrible customer service

Dress itself wasn't too bad. However it took over 3 weeks to arrive (no longer needed as the event it was for had passed) and when I returned the dress they claimed not to have received it and after numerous emails back and forth over 2 months it never got resolved. I lost the money I spent on the dress and the cost of postage to return it!!!

by Webb686

Mar 16, 2019

Buyers beware! Scammers!

Buyers beware! This is a terrible company! Customer service is beyond horrible. They sent me a product that was not true to size and then they refused to cover the shipping charges on the return. I wrote to customer service numerous times to express my frustration and no one seemed to care one bit. Horrible experience. If you have an issue, they simply give you the runaround and they copy/paste generic replies explaining their policy even though they are at fault. Luckily I sold the shoes to a buyer locally. Do not buy from this site. Avoid them like the plague. Easily the worst customer service experience I've ever had online. Bad, bad, bad! Do not be fooled by their lower priced sneakers. It's not worth the headache. Buy from reputable sites only. Reported them to Better Business Bureau who already had a file on them!

by Katherine O.

Nov 29, 2018

One item from my order never arrived

One item from my order never arrived. It is useless to contact them as all comes from China, so no way they trace missed order (or no way you prove that item is missing). The quality is just horrible, the worse I have ever seen. Use it until first wash and then it goes into the bin. Sizes are all mixed up and really made for unrealistic type of bodies. Delivery... Do not trust them, takes way longer than promised. Just avoid them.

DressLink Q&A

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Q:

HI I placed an order for three fingerling toys. Is this going to ship anytime soon, or should I cancel the order?

A:

It took 7 weeks to get mine, and then they were fakes in terrible packaging.

by Annie350 - December 29, 2017

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Q:

Good day How trustworthy is Dress Link?

A:

Scam dont buy, they will dupe you. They will never ship your parcel nor they will respond to your emails or posts.

by Jeanette369 - June 23, 2020

A:

Very dicey. Buy at your own risk. You may get lucky and get items that fit, but I'm a size 14 and all the clothes, even XL, are TINY! You will not be able to return them, it costs so much, takes so long, and then they don't track your package. I returned a bunch of things, they say they never got them. They just keep asking for more and more info, your tracking number, pictures of items I received (!) etc., and it is never resolved. A money pit.

by Edna Walker - July 15, 2016

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They are not good at all, no quality no good customer service no return police if you return you will end up loosing more than what you spent you will pay for them to send you your order also pay for the return shipping then they will only refund %5 which can make you loose more money, I bought about $300 word of cloth in December and not even one is good. I wanted to return all of them they told me I have to pay the return shipping to China which was close to $100 then they will take the shipping to send me the order out of the $300 and refund me %5 which would be $15. I cried because I was going on vacation and half of the stuff was supposed to be gifts I couldn't give those clothes to nobody nor wear them I was very confused and pest of because I didn't have no money to buy other gift, please be very careful with these online shops

by Glenda G. - July 12, 2016

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Q:

How can I research to find credentials for dress link

A:

Don't bother. It's a terrible site.

by Hazel C. - November 16, 2015

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Dresslink is rialiable online store I shopped there a lot as my experience there service are excellent.

by Joy307 - November 16, 2015

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Q:

If I order clothes will I get exactly what I order or would it a fraud? I really like you guys clothes and I see a lot of good views but mostly bad.

A:

It's not a fraud, but the clothes are cheaply made and run two sizes too small, so you can't return them to China. If you do they just say they never got them. Order XL if you are a M.

by Pat Fletcher - September 11, 2015

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Hi kendria you will get what you order ive been ordering from dresslink for almost 2years now and i have alwayz recieved exactly what i ordered.ive never had any trouble with my orders or the postage. I would recomend dresslink to anyone.

by Ruben Davidson - September 11, 2015

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You will eventually get what you ordered. It usually takes aehile due to shipment. I ordered shoes off Dresslink and I absolutely love them. I have never ordered clothes because theh run particularly small. And also, the clothes are cheap, you get what you pay for.

by John537 - September 10, 2015

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Q:

Hi, I just made an account and was told to check my email to complete the sign up? That way I could get the coupon code. However, I never got a email and I used my email. If you could help me, I'd be so happy.

A:

They really suck. I returned three microscopic items (size M) to them in China as I needed size XL evidently, and they refuse to acknowledge it. They'll send you all kinds of emails asking for more and more info, but never send the items.

by Bailey149 - September 03, 2015

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You can contact them threw there contact section or you can try regestering again.

by Amanda Henry - August 28, 2015

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I don't recall the process, but they are not consistent. I would advise you against ordering from them as they are disreputable. If you read the reviews you will see that they have some shady business practices.

by Fields770 - August 28, 2015

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